How to avoid 123-reg’s dodgy £9.99 IPS transfer charge

By June 25, 2014 Uncategorized One Comment

Thinking of transferring a domain from 123-reg to another registrar? You’ll be in for a nice little £9.99 surprise then. Here’s how I avoided paying it on all my domain transfers.

Last week I wanted to move a domain over to another registrar. Not a tricky process by any means, but it can be time consuming if your dealing with a registrar that’s a bit clingy. It shouldn’t take too long I thought – it’s not like I’m dealing with GoDaddy or anything.. right? It was all going as planned until I hit the page on 123-reg where you change the IPS tag over to the new registrar – I couldn’t believe they were trying to charge me £9.99 for the privilege.

£9.99 is more than it costs to buy domain. It’s like they’re holding your domains hostage.

I did a bit of Googling as I thought if this charge has pissed me off, then it’s sure to have pissed off a few other domain owners that host with 123. Sure enough, I found this article on The Register and this really good blog post by a domain owner with a similar stance as me on charging for an IPS change.

After reading through some of the comments posted on this post on Mayne Design’s blog – it seemed there where two possible methods to try and avoid paying this absurd charge:

Method 1: Open a support ticket and complain

This worked for me. I logged-in to the control panel and opened a short ticket along the lines of “just tried to transfer out a domain and noticed a £9.99 charge. I don’t remember seeing this information when I purchased the domain and I’m not very happy”.

The ticket was escalated to a manager and a few days later I got this reply:

As a loyal 123-reg customer I have flagged your 123-reg account for free IPS Tag changes now and going forward. You are free to move domains in and out of your 123-reg account.

It was pretty easy to be honest. No arguing or lengthy phone calls – just one message and problem solved.

Method 2: Go direct to Nominet and pay £10 for bulk registrar change

If you dont get a result from 123-reg support then there’s the other option of going straight to Nominet. They will do a bulk domain IPS change for £10 + VAT. If you’re planning on moving lots of domains – then this option will save you a fortune. Instead of paying £9.99 for each domain, with Nominet it is £10 + VAT for batch of domains.

What’s all the big fuss about.. it’s only £10?

If you’ve only got 1 or 2 domains, then you’re probably thinking this is a bit of a non issue. However, if you’re a domainer or an online marketeer you’ve probably got quite a big portfolio of domains. That’s when things start to get expensive. Want to transfer a portfolio of 30 domains – that’s over £300. The bottom line is, this charge is unnecessary, not very well publicised and most domain registrars do not charge for IPS transfers at all.

About Tom

Reformed "black hat" SEO, self-made affiliate marketeer and classically trained web developer with a 2.1 BSc Hons in Computer Science . I also spend way too much time on tumblr.

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